Shipping & Delivery
Thank you for shopping at Miu Stationery & Gifts.
We are happy to provide you FREE Shipping on orders over $20 to over 40 countries around the world.
Processing
Processing time is between 2-5 business days, not including holidays and Lunar New Year. Your tracking numbers will be sent by email after processing is completed.
Lunar New Year Delay
Products selling on Miu Stationery & Gifts are from East Asia. There is might be a delay on order processing and shipping as Lunar New Year come close. The delay could start 15 days before actual new year day, and lasted 10 days after actual new year day.
Shipping
Packages will be shipped from a fulfillment center based in China. The table below is the estimated shipping time delivery for different countries. Shipping time can be affected during holidays and other occasions.
| Regions |
Shipping Time (Business Days) |
| Hong Kong | 5-7 |
| Australia, Austria, Belgium, Canada, Denmark, France, Germany, Italy, Malaysia, Netherlands, New Zealand, Singapore, Sweden, Thailand, United Kingdom, United States | 7-18 |
| Croatia, Greece, Hungary, Ireland, Japan, Latvia, Malta, Poland, Portugal, Spain, Switzerland | 12-25 |
| Estonia, Finland, Lithuania, Luxembourg, Mexico, Turkey, Ukraine | 12-30 |
| Brazil, Israel, Norway, Russia, South Korea, Vietnam | 12-50 |
Package Lost
If you did not receive your package within 90 days, please contact us at info@miustationery.com.
Duties and Taxes
When ordering from Miu Stationery & Gifts, you’re responsible for assuring the product can be lawfully imported to the destination country.
In some countries, shipment may be subject to import taxes, customs duties, and fees levied by the destination country. These additional charges must be fulfilled by the recipient. We have no control over these charges, nor can we predict what they may be. We do not grant refunds for customers that reject their packages upon arrival for failure to pay duty fees.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Contact Us
If you have any questions about our Shipping and Delivery, please contact us at info@miustationery.com.